From the 29th of May 2012 a new Cookie Regulation will be enforced that website owners must clearly identify what cookies are in use and their purpose.
Below is a list of cookies that we use which enable our site to operate and to understand how to serve our customers better.
Should you wish to opt out of these cookies please follow the instructions below for your browser.
Microsoft Internet Explorer:
Click the tools menu, then Internet Options
Click on the privacy tab
Select the appropriate setting
Choose the tools menu then Options
Click on privacy icon
In history change the firefox will to use custom settings and then select the appropriate cookie option.
Click the spanner and then settings
Click under the bonnet and then content settings
Select the appropriate setting
This depends on the settings you chose, but the site may not operate correctly and it will be unlikely you will be able to complete your purchase.
laravel_session, session_payload: cookies that enable users to login to the site
PHPSESSID, edit-page-tab: CMS specific cookies, not used at all on our site except by admins for usability
ml_basket, mm_basket_v2: enables users to add to their basket
cookie-banner: used for the cookie notice
_ga[a-z]: cookies prefixed with _ga are part of Google Analytics.
di, dt, loc, uid, uit, uvc: enables users to share content with social media
Russell House, Grove Hill Road, Tunbridge Wells, TN1 1RZ.
Brittens Music (Tunbridge Wells) Ltd is a company registered in England and Wales (referred to as “Brittens”, “we” or “us”).
The personal information Brittens collect will depend on the reason for our contact with you. For example, the data collected from a person enquiring about an instrument would be different from someone registering with our music school or to rent an instrument from us.
The personal information collected by Brittens may include:
This list is not exhaustive and there may be times where other specific information is needed and recorded.
Data may be collected by Brittens directly from you. For example, when you make purchases from us, complete our forms either online or offline, enter a competition, request information from us or send us emails.
We may also collect data automatically or indirectly. For example when you visit our website or interact with us on social media, or when a third party has your permission to share your data with us.
We only record information about a child when it is supplied by a teacher, parent or a person with parental responsibility for that child, and only when it is both required and related to a specific, essential business need or enquiry.
Our website is not intended for use by children.
Brittens use your personal information as an essential part of providing our goods and services to you and maintaining our ongoing relationship with you. For example:
Your data may also be used for crime and fraud prevention or for legal or regulatory requirements. For example; governmental bodies, law enforcement agencies, courts or insurers.
We do not share your personal data outside of Brittens without your consent, other than with our essential service providers or for legal, regulatory or insurance requirements.
This means we may share your personal information with:
We only share personal data with organisations who have confirmed to us that they apply appropriate data protection and security controls.
We do not share data internationally.
Brittens are committed to respecting privacy and protecting your personal data. We use technical and organisational measures in order to achieve these goals.
There are a number of reasons why Brittens may collect and or use your personal data. Generally, we store or process your personal data because:
Where you have given us your details instore or online, in the course of a sale or requesting information about a product or service, we may contact you by electronic or other means about our products and services that we believe you would be interested in. You always have a right to change your direct -marketing preferences with us including at the point the data is first collected.
Where we have obtained your information from a GDPR compliant third party or automatically (via social media, for example), Brittens may contact you electronically for marketing purposes with your consent and may keep you informed of products and services by post. You always have the right to change your marketing preferences,(see contact details below).
Your choices and rights
You have the right to know what data we hold about you. You may request this information from us at any time. This service is free of charge.
For your security, to obtain this information, we will need to verify who you are prior to supplying any information.
If our information about you is inaccurate or requires updating, you have the right to ask us to update it.
You have the right ‘to be forgotten’ and to ask us to stop processing your data if it is no longer needed in relation to the purpose it was originally collected or processed.
You always have the right to change your marketing preferences with us at any point.
If you would like to action one or more of your ‘rights’ or ‘choices’, please contact us (details below).
This policy has been written to be easily understood, but if you would like further clarification of any points here, have any questions or wish to update your preferences.
Phone: 01892 526659
Post: Russell House, Grove Hill Road, Tunbridge Wells, TN1 1RZ.
Brittens Music (Tunbridge Wells) Ltd Registered office: Russell House, Grove Hill Road, Tunbridge Wells, TN1 1RZ.
Right to lodge a complaint
You have the right to lodge a complaint with the Information Commissioners Office (ICO). For details and further information, including the full contact details, please visit https://ico.org.uk
Changes to this Policy
We may review this policy from time to time. Any changes will be notified to you by posting an updated version on our web site and/or by contacting you by email.