In the following terms and conditions, Brittens Music (Tunbridge Wells) Ltd is referred to as Brittens Music
By confirming your order with Brittens Music either through our checkout pages or verbally, you accept the following Terms and Conditions.
Nothing in these Terms and Conditions shall affect your statutory rights under the law of England.
Our prices are subject to change. Promotional terms only apply in the period stated for the promotion. Charges for delivery, if applicable will be added at the checkout.
Your order is accepted and a contract is formed between Brittens Music and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by Brittens Music, nor at the point in time that you receive an email from Brittens Music acknowledging receipt of your order. Until the goods are despatched the order may not be accepted by Brittens Music, or may be cancelled by you. For security purposes we may restrict the volumes of certain items to be sold in any one transaction.
Whilst Brittens Music will try to ensure that prices on the website are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order. The price of all goods and services advertised are inclusive of any applicable taxes including VAT.
All goods and services are subject to availability.
Any goods, services or information displayed on this website should not be regarded as an offer, invitation, solicitation, advice or recommendation to buy a product or services on the website.
Any e-mail, order confirmation, or other electronic acknowledgment by us of receipt of an order placed by you does not constitute legal acceptance by Brittens Music of your order. Acceptance of your order, and the completion of the contract between you and Brittens Music, will take place on despatch to you of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it.
In the event that you believe your goods received are faulty or incorrect, in the first instance please contact Brittens Music. For further details please refer to our Returns Policy
Brittens Music must be notified of any breakages or shortages within 48 hours of delivery. After this period has passed, Brittens Music shall not be responsible for any missing or damaged items.
Brittens Music's liability for any injury (other than death or personal injury), damage or loss, in particular consequential loss, arising from the use of any goods purchased via this website, or from the transaction itself, are hereby excluded. Any injury, damage or loss arising directly from the negligence of Brittens Music or any of its agents will be limited to a refund of the value of the goods purchased, together with any delivery charges paid.
While all reasonable care is taken to protect the confidentiality of your credit card details, Brittens Music cannot be liable if, through no fault of its own, these details are intercepted by and used by third parties.
These terms & conditions only apply to goods purchased online.